How IngXoXo handles information

IngXoXo is a restaurant operations platform that supports restaurant owners, staff, and platform administrators.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, submit a lead form, or use the IngXoXo platform.

If you are using IngXoXo on behalf of a restaurant or other business, that business may be the controller or primary decision-maker for some of the information we process on its behalf.

Information you provide directly, such as your name, email address, password, restaurant name, area zip code, WhatsApp number, and any details you submit through the join form or account forms.

Account and profile information, including restaurant settings, logo, currency, country code, WhatsApp integration details, menu items, categories, order information, and operational notes.

Usage and device information, such as IP address, browser type, device information, pages visited, time spent, and diagnostic data, which may be collected automatically through your browser or service infrastructure.

Payment information is not currently handled through the public website flow described here unless separately stated in a future notice or agreement.

We use information to create and manage restaurant accounts, respond to onboarding requests, provide and improve the platform, authenticate users, deliver orders and menu services, and support customer communications.

We may also use information to troubleshoot issues, secure the service, monitor abuse, analyze performance, and comply with legal obligations.

If you submit the join form, we may use the contact details you provide to contact you about onboarding, demos, support, or other platform-related communications.

We do not sell personal information.

We may share information with service providers and infrastructure partners that help us host, operate, secure, or improve the service.

We may share information when required by law, to protect our rights, to enforce our policies, or in connection with a business transaction such as a merger, acquisition, or reorganization.

Restaurant-specific operational data may also be visible to users authorized by the restaurant or platform administrator.

IngXoXo may integrate with third-party services for hosting, authentication, analytics, storage, messaging, or other operational needs.

If we use third-party services, those services may collect or process information according to their own policies and terms.

We recommend reviewing the privacy notices of any third-party services connected to your account or workflow.

We may use cookies, local storage, session tokens, and similar technologies to keep you signed in, remember preferences, improve performance, and maintain security.

Some technologies may be essential for the service to function properly.

You can usually control cookies through your browser settings, but disabling some technologies may affect the way the website or platform works.

We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Retention periods may vary depending on the type of data, the purpose for which it was collected, and applicable legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

IngXoXo is intended for business use and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information.

You may also be able to object to or withdraw consent from certain processing activities, subject to applicable law and our contractual obligations.

If you are a restaurant owner or authorized user, you may be able to update certain account information directly within the platform.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page.

Your continued use of the website or platform after an update means you acknowledge the revised policy.

If you have questions about this Privacy Policy or how we handle personal information, please use the contact details published on the IngXoXo website or in your account documentation.